TERMS AND CONDITIONS

Introduction

Welcome to the Electus website www.electusfitness.com ("Website"/"Site"). Electus Fitness Private Company ("Electus"), also referred to as Electus/we/our/us, provides services per the terms and conditions outlined below in this Agreement (the "Agreement"). The stated Terms and Conditions apply to all users who agree to navigate this website. Please, read carefully before proceeding. Users will be subject to the policies, principles, terms of use, and conditions apposite to such service, which are incorporated into this Agreement by this reference. Electus reserves the right to alter these terms and conditions. These modifications might happen at any time and to any other sort of changes to this site. This Agreement is subject to the current version of the Terms and Conditions, as shown on the website.

Use of Site

Resulting of the Agreement, we grant you: limited, revocable, non-exclusive permission to access and use the Electus website. This access refers to the display of the website on your internet browser only for shopping purposes (for items sold on this specific website) and not for any commercial use or other kinds of usage on behalf of any third party, with only an explicitly permitted exception, licensed by us in advance. By visiting the website, you warrant that you are an adult or that a parent or a guardian supervises you in the case of a minor. Breaching this Agreement in any way shall ensue in the immediate termination of the license granted in this paragraph without further notice. Be aware that we are using cookies. These are website fragments of data that have the right to remain stored on a user's computer to help a customer's future web browsing experience.

All content displayed on the website, including photographs, videos, images, illustrations, logos, and any form of written content, constitute the intellectual property of Electus. Other manifestations of related content shown on the site, indicating affiliated parties, are their respective owners' property. Reproduction, distribution, or other exploitatory behavior is strictly prohibited. Commercial use of the content mentioned above by third parties is forbidden unless we provide written permission. Suppose we detect suspicious behavior that violates applicable law or acts against Electus' interests. In that situation, we have the right to refuse service or block access to the website. We are not liable in case of associated damages arising from or inability to use the website.

Disclaimer: sports equipment displayed on this site is exclusively for informational purposes. Written content on the site that informs or indicates the beneficial properties of the gear and the fitness equipment shown on the website is not a panacea. Before purchasing any sports gear or equipment, especially for medical or rehabilitation purposes, you should always consult a related expert in advance. Only a licensed physician or other healthcare-related experts should advise on that matter. It is your sole responsibility to act proactively. Electus is not liable in case of an injury or related accidents.

Personal Data & Security

By accepting the Terms and Conditions, as shown here on this page, you consent to the gathering and handling of your personal information by Electus. It is a prerequisite to collect your personal information to fulfill this Agreement. These are classified as personal data and obliging with the General Data Protection Regulation (GDPR). Such data may include any information you provide to this website linked directly or indirectly to an individual. This sensitive information is strictly handled only by Electus. The purpose of the personal data is only to improve your experience on the site and not to distribute them for profit or other exploitation to third parties. It is your right to request, once a year, an extract of the information you provided to us since your registration. Inaccurate information in your profile can be edited and corrected by you. If this is not possible, you can ask us to fix it on your behalf by submitting a request via email.

You may need to assign a username and a password to access certain aspects of this website. Authorizing access using your credentials to the website and protecting them is strictly your responsibility. By creating a personal profile, you consent to comply with the Terms and Conditions of Electus (Agreement). Third-party entries to your profile authorized by you burden you solely, meaning that compliance with the Agreement is equally your responsibility. Please, do not hesitate to contact us immediately if you notice any suspicious activity. Examples might be issues linked to logging in to your account or any other intrapersonal account interaction with the site that did not originate from you.

Security is essential, and we will not treat security breaches with leniency. Such breaches concern, among other things, the use of intentionally falsified information or an illegal charge on a third party's credit card. Delinquent behavior is considered an offense and is punishable by law. Electus must report such incidents to the competent authorities by collecting and submitting credentials and IP addresses linked to that matter to restore order immediately.

Orders & Cancellations

You can purchase any items provided by Electus only on this website. Before checkout, you should revise your order carefully. After placing your order, an automated confirmation email should appear to you. If you are still looking for the automatic response, it might have been misplaced in the spam section of your email. Please take a minute to ensure that your billing address and the items selected in your order are correct. If you wish to modify your order, do not hesitate to contact us directly. You may also cancel your order as long as it is in processing status. Once the processing is complete, your order is now on its way to delivery. At this juncture, you can not modify or cancel the order. Once you receive your order, you can replace the product or return it for a refund, depending on the reason. Please note that if you wish a full refund, all products returned have to be in their original condition, unused, with the labels still on, including their box.

Kindly note that we reserve ourselves from out-of-stock products when changing color or size. We will refund you if the item you want to exchange is no longer available. Suppose you still wish to purchase a specific item out-of-stock. In that case, you may register for notification by submitting your email. As soon as the product restocks, we will be more than pleased to notify you.

Products 

Images and other kinds of the artwork shown on the website are exclusively for illustration purposes. Keeping that in mind, the colors displayed on the website might slightly differ in reality. Your monitor's resolution settings might affect that respectively. 

Under the shop category, you will find every purchasable product. By clicking on any image, you will redirect to a specific product. You will find a display of the exact item, description, and other possible characteristics. Before making a purchase, we recommend revising those elements to understand the product better. Frequently Asked Questions (FAQs) on the website's footer may answer further inquiries regarding the goods. Suppose you followed the steps mentioned above but still have unanswered questions. In that case, we will be happy to help you via our website's online chat, email, or social media. 

Please note that every good is subject to its availability. We may not be able to be at your service to supply you nor accept the order if you place the latter when the selected product goes out of stock. In that case, we will notify you immediately via email or a pop-up notification display on the website's checkout.

Prices and Redeemable Codes

Prices displayed on the website shall remain throughout your order placement and purchase. While an item remains on the cart, its price might change. We have the right to change our prices anytime without prior notice.

All prices listed on the website include a Greek value-added tax of 24%. Additional tolls or surcharges may apply depending on each country's zone and legislation. These costs burden the customer. We cannot be aware of said information at the exact time of the purchase or immediately after. It is solely the customer's responsibility to inform of such charges by the local authorities.

Special offers and redeemable codes are available for a limited time, while specific instructions accompany them. Customers cannot combine such offers with promotional codes for an additional discount. 

Payment

You get automatically redirected to a safe transaction place of an affiliated partner of ours by placing an order. While there, do not refresh the page. After processing your payment, you safely return to our website, and a notification message appears on the screen. Accordingly, we will send an automated message with your transaction details to your email address. 

We accept payments by Visa, Mastercard, American Express, Apple Pay, and Google Pay Wallet. We will charge you for your order only when we dispatch the products. Until then, your payment will be at the pending status, and your card provider will possibly withhold the amount.

We also provide the buy now, pay later option through Klarna via installments. For further information, you may visit Klarna's app (https://app.klarna.com) and customer service (https://www.klarna.com/customer-service).

Delivery & Returns

DHL is our delivery partner. You may visit DHL's official website (https://www.dhl.com). After placing your order, we arrange your products' shipment. Shipping and delivery dates are subject to estimates and cannot be guaranteed. Electus is not liable for any delays. Kindly note that any risk of loss passes to you once your order dispatches.

At Electus, we strive to provide a pleasant experience throughout your shopping journey. However, if you are not pleased with your order, you have the right to return it. On such items, shipping and handling costs burden the customer. If we ship your items incorrectly, we are responsible for such charges. If you receive damaged goods initially dispatched in good condition, note that we are not responsible.

Warranty

We proudly warranty that the products offered on the website will correspond with their specifications as shown on each product page. At the moment of delivery, they will be free from defects. Items found in the Salvage Vault category exclude from this term. A product is faulty only when it mechanically prohibits its owner from using it, relating to additional risks. In such a case, you should contact us immediately. We will take full responsibility if you inform us in writing, only via email, about the incident within 30 days of your receipt. We ought to review every case carefully and uniquely. After we examine your claims and deem that they are truthful, you have the right to ask for a product replacement. If the time frame passes without any action, as stated above, from you occurs, then you shall forfeit your rights. Electus is not responsible if a product appears defective without being aware of the incident.

Regarding the racks, half-racks, squat stands, storages, and parts, minimal surface imperfections due to the coating are considered normal. The same clause applies to the bumper plates, respectively. As for the barbells, the warranty does not cover the deformation of the bar due to unusual bending. We guarantee that the bar will not bend if you use it correctly. The consumer is solely liable in case of equipment misuse. Consider maintenance negligence, abusive dropping, and incorrect repairs to the bar's sleeves and shaft. Accidents linked with the equipment or permanent damage to the purchased goods burden the user strictly. Electus liability doesn't apply in cases of misuse.

Intellectual Property Rights

The names ELECTUS, ELECTUS FITNESS, and #GETSTRONGER written and stylized, including other logos, slogans, trade names, and associated domains, are registered trademarks, intended trademarks, or service marks of Electus. Every image, photograph, illustration, motion picture, video, audio clip, and text, including any audiovisual or textual content uploaded on the website or our official social media channels, is the intellectual property of Electus or its affiliates. Their use is under a license of Agreement. The same applies to associated software, respectively. Using such intellectual property without our prior written consent is considered law infringement and is subject to sanctions. You are strictly forbidden to use any of the above content to damage or disrespect us. Linking our products with other names or our brand with products or services for profit or confusing intentions violates our rights. Without prior explicit consent, you are prohibited from using any of our trademarks and associated brand names in your meta tags.

Typographical Errors

Inaccuracy in a product's specifications, such as pricing or other information, might be due to typographical errors. In such a misfortunate event, we reserve the right to cancel any related orders. Shortly after, we will issue a credit to your cardholder account in the same amount as your order if your credit card gets charged.

Force Majeure

Unusual events that we cannot foresee or control lay under Force Majeure's classification. These could be natural disasters, fire, flood, electricity failure, internet or telecommunication service failure, governmental measures, embargo, export restrictions, strikes, lockout, blockage, military mobilization, terrorist acts, war, or similar situations. Electus will not be responsible for any damages, losses, delays, or other consequences in such circumstances.

Disputes & Remedies

We deeply care about retaining your satisfaction. We value your rights and offer some remedies for specific situations. We may either provide you with a discount, reduce the price paid, repair or replace the product or even cancel the Agreement. In the advent case of a dispute, we recommend reading the article carefully on Consumer Rights in the Journal of the European Union found on 32011L0083 - EN - EUR-Lex. 

Governing Law

The website and the Agreement are subject to the Greek and European Union's laws, statutes, and principles.